MetroCard Refund?! Awesome!

Yesterday I had my MetroCard in my back pocket as usual, and managed to have it fall out and into the toilet, and I proceeded to flush it down. What a drag...$81 for an Unlimited Ride 30-day card, and there it went. I figured I had nothing to lose, so I went to the MTA.info site, and sent an email. Here was the reply, the very next day:


"This is in response to your recent e-mail to New York City Transit reporting that you lost your 30-Day Unlimited Ride MetroCard and requesting information about obtaining a refund.

We sincerely regret that you lost your MetroCard. If you used a debit or ATM/credit card to purchase your 30-Day Unlimited Ride, 14-day Unlimited or your 7-day Express Bus Plus MetroCard at a MetroCard Vending Machine, we guarantee a refund of time remaining on the card in the event your Unlimited-Ride MetroCard is lost or stolen. In order to obtain your refund, you call (212) 638-7622, 24-hours a day, 7 days a week. We'll credit your credit or debit card account for the unused time on a prorated basis based on the date you notify us of the loss. Please note, we do not issue a replacement MetroCard. A refund will be credited to your credit or debit account. The first lost claim is free. An administrative fee of $5 is applied if a second claim is made in a calendar year. There is a limit of two loss claims a year."


I called the phone number, barely had to wait, and gave them the number of the debit card I used. They can see the date you purchased the MetroCard with this info. My name, address, and phone number later, and I'm told that I'll have a refund for $43 (16 days remaining on the card) posted in 10-20 business days! Hope this is helpful to you, too.